By using and accessing the MBOX's Services, which include but are not limited to the locker, app, and website, you accept and agree to be bound by our Privacy Policy, which is supplementary to and should be read with our Terms and Conditions. Should you disagree to any of the terms, you may immediately discontinue use of this site. Users must be of legal age and with the legal capacity to give binding consent, to use the website and its services. Intellectual Property Rights
Personal Data Collection
MBOX may collect personal data to be able to render our Services, and these data may include, personal information, Full Name, Photo, identification Cards, Contact Number, Email Address, Delivery Address, Credit Card/Debit Card/Bank Information, Information concerning the products purchased (including product description, quantity and billing information), CCTV Footage when using an MBOX locker, Website access/usage data, transaction details with our partner couriers and other third parties, and Any other information that may be reasonably required to facilitate the delivery of products to you and other Individual Recipients for the following purposes:
To provide and manage the services offered to you
To facilitate the creation of your user account
To assist you and respond to your inquiries, requests, and complaints
To ensure the safety of the products and services we offer to you
To prevent illegal activities
To allow you to participate in our marketing initiatives and to help us improve the services we offer to you (e.g. to personalize advertisements to you)
To fulfill any obligations to you in coordination with other third-party services
To process your job applications
To process your payments to any of our services
To resolve conflicts and disputes
To enforce our Terms and Conditions
Any other related purpose
Disclosure of Personal Data
We take necessary measures to ensure the protection of your personal data, but we may only disclose your personal data with:
Any of our authorized employees in order to be able to render our services to you
Any partner courier or third-party services (e.g. bank service providers, IT providers, marketplaces, etc.) to fulfill our obligations to you
Any of our professional advisers (e.g. lawyers, certified public accountants, bookkeepers)
Any government authorities for crime prevention and investigation
Any authorized member of our affiliated companies
Any other party to whom you have provided your consent for such disclosure
Accessing and Updating Personal Information
Appropriate measures will be implemented in letting a user access, update, correct or delete any provided personal information via our mobile app. For account security, MBOX may ask you to verify your identity prior to giving you access to information.
You may also directly contact us to request a copy of information we have collected about you, as well as how the information was used in the rendering of our services to you.
Limitations and Indemnification Clause
MBOX is not liable and does not guarantee information provided in this website by third parties, other links and system provisions of contractors and third party providers.
Credit card and other digital payment system are provided by third parties. The use of the system will forward and obtain information about you in relation to the payment system for authentication, authorization of payment, to help avoid fraud. We may suspend the transaction for valid reasons such as suspicious transactions, reports of fraud, authorization is unconfirmed or unavailable and other things. Payments of the orders shall be made in Philippine Peso, charges made by banks, financial institutions based on the conversion rate of the foreign credit cards or payment system, administrative fees will be for the account of the User.
MBOX will not be liable for any for any damage or loss arising from the use of the website or linked site, including delays, failures, errors, interruption, defect, computer hacking or virus, line or system failures. Users must exercise discretion and diligence in the safety of their property, information and rights in the use of the website.
No usage or activity herein should cause directly or indirectly to the threat, vexation, infringement or violation of rights, physical and data security, goodwill, property and/or liberty of other users, systems, or MBOX Smart Lockers Corp.. Use of the Website shall be within the legal confines of good faith, good morality and practices, good customs and all applicable local and national Philippine and international laws.
MBOX will hold users responsible for damages, civil and criminal liability for the unauthorized use of the website in violation of the Philippine and international laws.
Users agree to indemnify, defend and hold harmless MBOX Smart Lockers Corp. subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand, including unreasonable attorney’s fees, directly or indirectly due to or arising out of your breach of these Privacy Policy and Terms and Conditions, or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
Intellectual Property Rights
Permission to use the site does not include the appropriation of the material, content, trademarks, logos, and service marks which are all owned and under Copyright of MBOX or by authority of the owners thereof. Users of the site are prohibited from using the material, content or information on the site for commercial, public or other unauthorized purposes. This may include modifying, distributing, displaying, publishing, selling, licensing, creating derivative works from any material herein.
Governing Law
MBOX reserves the right to settle disputes arising from the use of the Site. This Privacy Agreement of Use shall be governed exclusively and subject to the Data Privacy laws of the Republic of Philippines and all other pertinent Philippine laws, to the exclusion of other laws.
Contact Us
For other concerns regarding your personal information such as the withdrawal of consent to our use of your personal data, any unauthorized use of your personal data by any member of our company or any third-party service providers, etc., please do not hesitate to contact us through info@mbox.com.ph.
Changes to this Policy
MBOX has the right to make amendments to this Privacy Policy at any given time in accordance with changes in the law, and in our business. Amendments will be in effect once the changes have been made public through our website, and it is the user’s responsibility to review this Privacy Policy regularly to become aware of the changes made.
